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Click here to view some testimonials...Hospice Patient Care
Tammy Suiter, Coordinator

Telephone: (315) 376-5453
Fax: (315) 376-5435
Hours of Operation: Monday through Friday, 8:30AM - 4:30PM (RN On-call After Hours)

OVERVIEW:
We have made it our mission to promote quality of life through the provision of holistic comfort care for the terminally ill and their loved ones before and after death. We are also dedicated to providing education for our community about issues related to death, dying, grief and bereavement.

Our dedicated team includes a medical director, the patient’s physician, both registered and licensed practical nurses, a social worker, clergy, volunteer coordinator, trained volunteers, and specialized therapies. Choosing hospice care allows individuals to be cared for at home (which can also be nursing home), receiving relief from pain and other symptoms, in the place where they are most comfortable. Hospice provides support and encouragement so patients and families can live life as fully as possible. We provide care to those with a life threatening illness. The patient must be a resident of Lewis County, have a life expectancy that is measured in terms of months, agree to non-aggressive comfort care and have a person designated as a “primary care person” (often a family member or friend who can be available as needed, 24 hours a day, seven days a week).

Anyone interested in services can make a referral by simply calling our office. People can also be referred by their physician, a family member or friend. We are always available to sit down and discuss concerns about health issues. If the person is not ready for hospice or doesn’t meet our admission criteria, we can make referrals to other services that are more appropriate.

Hospice recognizes the needs of the “whole” person. Our approach provides for the physical, social and spiritual dimensions of care and support.

Along with the services provided by the hospice interdisciplinary team, we also cover the following:

  • Pain and symptom management
  • Instruction in and guidance in the care of the patient
  • Emotional, psychosocial and spiritual support
  • Medications, nursing supplies and durable medical equipment related to the patient’s terminal illness
  • Hospitalization, if medically necessary for symptom management
  • On-call registered nursing services, 24/7, for medical crisis intervention and consultation.

Evan Zehr, hospice Chaplain, notes that “hospice care is for the whole person as well as the whole family of the hospice patient. This involves the whole hospice team attempting to address need as it arises. Spiritual care is extended in multiple ways by each and every hospice team member from listening all the way to verbally sharing God’s message of grace. Hospice desires to work with and to be of assistance to church and clergy connections that families already have. Some do not have these connections so we try to be a semblance of clergy and church with them. In the end, we are blessed by and through all these fine people we are privileged to meet and walk with.”

Bereavement services are offered to families of our deceased patients. It is the purpose of our bereavement services to educate people regarding grief and to help them through difficult phases of their grief. Bereavement services are optional and bereaved are also encouraged to use their own social networks to assist them through the entire grieving process. Services that are provided are individualized to fit the unique needs of the bereaved. Some bereaved desire more services than others. All family members of all or our patients are eligible to receive bereavement services as well as any person in the community at large.

Payment for hospice services is reimbursable by Medicare, Medicaid and most insurance plans. They refer to the reimbursement as “the hospice benefit”. Patients without insurance will not be denied services for inability to pay. We sit down with people and work out a plan.

Downloadable Forms: (These forms are in PDF format)
Volunteer Contact Report
After Death / Bereavement Contact
Monthly Volunteer Activity Record

Useful links:
Friends of Lewis County Hospice: www.friendsoflchospice.org

Hospice Foundation of America: www.hospicefoundation.org 

Find a Local Hospice to you! - www.findmyhospice.org

The National Hospice and Palliative Care Organization: www.nhpco.org

The New York Health Care Proxy: http://www.health.state.ny.us/nysdoh/hospital/healthcareproxy/intro.htm

National Hospice Organization: http://www.nho.org

Upstate New York Hospice Alliance: http://www.odyssey.net/subscribers/hospice/unyha

American Academy of Hospice and Palliative Medicine: http://www.aahpm.org

American Board of Hospice and Palliative Care: http://www.abhpm.org

Hospice and Palliative Care Association of New York State: http://www.hpcanys.org

Law Help: http://LawHelp.org/NY

We are open weekdays from 8:30AM through 4:30PM. Call (315) 376-5453 or come by to see us!
 


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